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Shopping and consumer trends daily in the retail industry, covering topics in business, luxury, beauty, fashion and lifestyle.
Retailers today face a growing challenge: keeping up with customers who often walk into stores more informed than the sales associates tasked with helping them. As…
New data reveals a growing gap in how generations view customer service. The world of customer service is rapidly changing, and the latest findings from GoDaddy’s…
Retailers are missing what matters most to today’s shoppers. A new consumer study from SPAR Group, Inc. reveals major changes in shopping behavior, spotlighting the critical…
The retail industry is riding a wave of artificial intelligence enthusiasm, but a new national survey reveals a sobering truth: while almost half of retailers now…
New research from Omnisend, a leading email and SMS marketing platform for ecommerce brands, ranked every US state based on factors relevant to ecommerce entrepreneurs and found that for an…
The beauty industry demonstrated remarkable resilience in 2023, growing to $446 billion in global retail sales – a 10% increase from 2022 according to McKinsey’s latest report.…
A new study reveals that the line between private label and national brands is blurrier than ever, with most shoppers unable to tell them apart. First…
The growing adoption of digital sourcing among the US small and medium-sized enterprises (SMEs) is reshaping the business-to-business (B2B) e-commerce landscape, with platforms like Alibaba leading…
The global online luxury goods market stands at a pivotal moment in 2025, with technological innovations and evolving consumer preferences driving transformation across the industry. After weathering a…
The average U.S. household now shops across 39 unique retailers each year, with omnichannel shoppers spending nearly twice as much as single-channel shoppers, according to a 2025 report by Circana…