The PUMA Flagship Store on Fifth Avenue, New York City , has been recognized as the best retail store for interactive technology and customer engagement in 2025 .
Spanning 18,000 square feet across two floors, this flagship location is a showcase of how immersive tech, dynamic merchandising, and seamless digital integration are redefining the shopping experience for global brands.
interactive journey for shoppers. From the moment customers enter, they are greeted by a blend of physical and digital retail innovations that set a new standard for engagement.
The store’s design incorporates augmented reality (AR) , virtual reality (VR) , smart mirrors , and AI-powered kiosks , all engineered to deliver a seamless, memorable shopping experience.
According to Bjoern Gulden , CEO of PUMA SE , the store’s launch in Manhattan reflects the brand’s commitment to pushing the boundaries of sports, fashion, and technology.
“I believe investing in this new store, in one of the fastest-paced cities in the world, will help us in our pursuit to be the fastest sports brand in the world,” Gulden stated…
